Due to maintenance, Polaris will be unavailable on 26-th November 2024 from 08:00 to 12:00.

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How to make the most of Polaris to accomplish various club tasks
Tuesday, February 7, 2023
Polaris does not dictate how clubs use it. It offers numerous possibilities for organizing the club's work. The most important thing is to define in writing how the club uses or wishes to use Polaris...
CICO/Webmaster
Wednesday, February 1, 2023
CICO - Club Internet Communication Officer/Webmaster CICO/Webmaster is a official club function by Rotary International. The Club Internet Communication Officer (CICO) is either president of a committ...
Polaris organisation
Sunday, January 22, 2023
Polaris is a modern managment system for Rotarian communities (clubs, districts, etc.) introduced in January 2021 as the successor to the RCMS (Rotary Club Management System), which was successf...
Who are the people behind Polaris?
Saturday, December 31, 2022
The Polaris teamOur responsibilities: The Polaris team is responsible for the development of the Polaris software product and for the support to the districts. The software engineering is done by...
Polaris Support Iceland
Friday, December 30, 2022
The support has the following escalation steps:The CICO is the contact person for the club members.For clubs without CICO the secretary does this job.The DICO is the contact person for the CICOs and ...
Polaris Support BeLux
Friday, December 30, 2022
The support has the following escalation steps:The CICO is the contact person for the club members.For clubs without CICO the secretary does this job.The DICO is the contact person for the CICOs and ...
Polaris Support France
Friday, December 30, 2022
The support has the following escalation steps:The CICO is the contact person for the club members.For clubs without CICO the secretary does this job.The DICO is the contact person for the CICOs and ...
Polaris Support Spain
Friday, December 30, 2022
The support has the following escalation steps:The CICO is the contact person for the club members.For clubs without CICO the secretary does this job.For any Polaris related issue in D2202 you can se...
Where does the name “Polaris” come from?
Monday, December 26, 2022
Many people wonder why this IT system is called Polaris and where the name comes from. Here is the true story: In summer 2019, when the renewal of the previous solution called RCMS started, the proje...
Finance module
Saturday, December 17, 2022
Basic principles The following functions are available in the finance module: An income-expenditure account of each event in the calendar:for each event it is possible to record as income the indivi...
What is Polaris?
Friday, November 25, 2022
Polaris is a modern, club management system for Rotarian communities introduced in January 2021 as a follower of previous the RCMS (Rotary Club Management System), which has been successfully used f...
Attendance and presence
Wednesday, November 9, 2022
Concepts and terms: The Statutory meetings are the regular weekly meetings the club has to organize A Registration is a confirmation of a prospective participation or denial of participation to ...
Event life cycle
Thursday, September 29, 2022
Event life cycle explained on an example of a Rotary event. Event passes several phases:CreationInvitation (optional)Registration (optional)Attendance captureReportEvent closure
Swedish manuals and handbooks
Monday, May 30, 2022
The manuals and handbooks here below are available only in Swedish.
Promotion and publication rules for slider and carousel
Sunday, March 13, 2022
Important differences between slider and carousel Slider : Only events and news of your own club can appear in the slider. The date of the event or news item determines the order.By default i...
Content blocks overview
Friday, January 7, 2022
Content blocks overview Content blocks are pieces, which helps you to produce modern and readable web pages for your club or district. They allow you to fill-in your text, place pictures, files, exte...
Publishing of images, copyright issues
Tuesday, December 21, 2021
The revised Swiss Copyright Act (URG) came into force on 1 April 2020 and now protects all photos. When using photos of third parties for the homepage, the permission of the copyright holder is requi...
Member transfer between clubs
Monday, November 29, 2021
There are 3 different transfer of active members cases:Transfer between clubs using the same Polaris platform, e.g. transfer between clubs within CH&FL or the Polaris Sweden instance) This inclu...
Where can I check the availability of the Polaris systems?
Friday, October 22, 2021
Please go to: https://polaris.betteruptime.com/
Why forwarding of Polaris E-mails and Newsletters does not work
Thursday, September 23, 2021
When you forward an e-mail or newsletter from Polaris to other people, you may receive their complains about the readability of the forwarded message. Possibly these recipients will get partially dis...
Communication options of a member
Monday, August 23, 2021
Which communication options are valid for which members and why.Postal mail onlyThis option is valid for any member. Typically members without an internet connection have this option. The club secreta...
Functions, roles and rights in the units
Tuesday, June 1, 2021
Club function = board function, committee function, office, or charge of a person in the club / district. Example: President, secretary, programme manager, committee member, etc. Role = Administrat...
Meeting locations and schedules
Wednesday, May 12, 2021
Location = The place where the club meets. Schedule = The schedule indicating when the club meets. Each club can have several locations and several schedules. A schedule always refers to a single lo...
Working with documents, folders and archive
Monday, April 19, 2021
Important when working with documents, folders and the archive. Documents are stored in hierarchically structured folders. See picture on the right. The visibility on the web page (in the fro...
2-factor authentication for administrators
Sunday, April 18, 2021
Two factor authentication (2FA) is required for users having privilege to manager personal data in Polaris. This means if the user has one of the following roles in one of hi...

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