Member transfer between clubs (D)

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Monday, November 29, 2021

Team Polaris

There are 3 different transfer of active members cases:

  1. Transfer between clubs using the same Polaris platform, e.g. transfer between clubs within CH&FL or the Polaris Sweden instance)  This includes a transfer from a Rotaract club to a Rotary club.
  2. Transfer from a club using Polaris to a club abroad or to a club not using Polaris, e.g. from RC Biel (CH) to RC London (UK) or from RC Lyon (Polaris F) to RC Paris (non-Polaris F).
  3. Transfer from abroad to a club using Polaris,. e.g. from RC Konstanz (D) to RC Antwerp (BeLux).

Case 1. is handled directly by the secretaries of the respective clubs; the process steps are described below.

In case 2., the transfer is carried out by the secretary of the outgoing club, in direct coordination with the secretary of the incoming club. The two first steps are identical to Case 1., BUT beware to enter the name of the destination club manually in the window "New hist club OUTSIDE THIS POLARIS INSTANCE" (e.g. RC Xxxxxxxxx).

In case 3. and any other special cases, please contact the specific support for your instance.

Initiating the transfer process for case nr. 1

The transfer is initiated by the secretary of the outgoing club. The role Admin. member or Admin. (all rights) is required for this function.

Transfer is initiated by the INITIATE MEMBER TRANSFER button in the Community tab of the active member.

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In the next dialog box, the leaving date and the new club are entered. The leaving date can be on the day of entry, or up to 28 days in the past.

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"New host unit OUTSIDE THIS POLARIS INSTANCE" option is only filled in for transfer case 2.

If the target club does not have a secretary defined for the current community year, the transfer cannot be initiated!


Caution:

As long as the member's transfer is not in "Accepted" status, his user-account is disabled and he/she cannot log in. Usually, the transfer process is completed the next day and the member's user-account is enabled in his/her  new club. Be aware that the "Left home unit on" date precedes the "New home unit" date by one day.

It is recommended to clarify the transfer between the two secretaries of the clubs and initiate the transfer in the past not in the future. This allows to complete the transfer within 24 hours.

E-Mail sent to the secretary of the target club

When the transfer has been successfully started, Polaris sends an e-mail to the secretary of the target club.


Notification e-mail

Completing the transfer to the target club

The secretary of the target club accepts or declines the transfer.

When the transfer has been accepted,  the secretary of the sending club is notified by e-mail, the transfer process is completed and the member becomes an active member of the target club. The transfer appears as completed in both clubs.

The entry date in the new club cannot be set. It is automatically calculated from the leaving date in the sending club.

When the transfer has been declined the secretary of the sending club is notified by e-mail, the transfer process is canceled and the member is back in his original club. The transfer appears as declined in both clubs.

Complete the transfer

Final notification

The transfer process ends with a notification to the secretary of the sending club.

Caution:

Member transfer cannot be reverted!. The only way to correct en error is to initiate a new transfer. However the transfer history of the member is always preserved.

Final notification

Impact of a failed transfer

The transfer may fail for several reasons. The most likely one is that the secretary of the target club, instead of waiting for the transfer message from the sending club. creates a new member which then gets a new Rotary International-ID,  In such case the Member in transfer will be blocked as long as his data in Rotary-International is not cleaned up. This can take several weeks.

The secretary of the receiving club absolutely must wait until he gets a message from the sending club.