Polaris support

Polaris support always works according to the same principles:

Die Clubmitglieder wenden sich immer zuerst an den CICO (Club Internet Communication Officer) in ihrem Club. Wenn der Club keinen CICO hat, übernimmt der Sekretär/-in diese Aufgabe.
Die CICOs, die Distriktfunktionäre und die Webmaster der Foundation, Fellowships und anderen rotarischen Organisationen wenden sich an den DICO (District Internet Communication Officer) in ihrem Distrikt.
Das Team Polaris ist der Ansprechpartner für die DICOs. Sie nutzen ausschliesslich das Ticket-System RedMine für ihre Anfragen.

CLICK ON YOUR COUNTRY'S BUTTON FOR DETAILS.

🇦🇹 🇧🇦 AUSTRIA | BOSNIA-HERZEGOVINA 🇧🇪 🇱🇺 BELGIUM | LUXEMBOURG 🇫🇷 FRANCE 🇮🇸 ICELAND 🇪🇸 SPAIN 🇸🇪 SWEDEN 🇨🇭 SWITZERLAND | LIECHTENSTEIN

FAQs (Questions/Answers) section of Polaris

As the Polaris FAQs section has grown considerably over the years, it is now presented according to the following principles:

Classification into 7 topics covering the major Polaris features.
The page dedicated to each topic gathers the most frequently asked questions and provides condensed answers, most of which contain a link to a detailed answer.
Optimized ergonomics: simplified backtracking, 1-click topic change, translation of all condensed questions/answers into all languages used in the Polaris community.

To access the topic of your choice, click on the corresponding blue button.

Polaris - FAQs

☀︎ General 👩👱‍♂️ Members 🌐 Club life 🏛️ Club Organisation 📢 Club Information ⚙️ Utility 💻 Various

Austria and Bosnia-Herzegovina (districts 1910 and 1920) will switched to Polaris in mid-March 2024.

🇦🇹 FAQ – Austria & BIH 🇧🇦 🇦🇹 Training videos Austria 🎬 🇧🇦 FAQ & Videos BIH 🎬

Training videos about Polaris features (in Swedish only).

Some of the information will only be available in Swedish. Please switch to the Swedish language.

If you have questions, don't hesitate to send an email to Swedish colleagues at info@rotary.se.

🇸🇪 Training videos 🎬

📧 E-MAIL ADDRESS OF CLUB