DICO - District Internet & Communication Officer
El DICO, aunque no es un funcionario oficial del distrito según la definición de RI, desempeña un papel fundamental en el apoyo de soluciones informáticas tanto a los clubes como al equipo directivo del distrito.
Habilitades y actividades de DICO
Ideally, the person assigned as DICO combines most of the following skills:
- keen interest in IT solutions (no need to be an IT professional)
- good knowledge of Polaris features
- ability to explain simply to club or district admins how to handle the various and most used Polaris features
- build a team with complementary IT skills and collaborate with DICO teams from other districts in his/her country
- resource person for CICOs and other admins who encounter problems using Polaris
- essential partner of the Polaris team to:
- forward to the team via RedMine, our common ticketing tool, feedback from his/her district concerning Polaris or requests he/she was unable to handle directly (bugs, support requests or feature improvement proposals)
- forward to clubs and other users in his/her district communications from the Polaris team (regular updates, feature development, periodic information from the Polaris community, etc.).
In short, the DICO is a key cog in the Polaris community.
Find here the introduction to the RedMine ticketing system.
