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General terms and conditions for online transactions via the Payrexx payment platform

Clubs and other Rotary organizations (e.g. districts, foundations, fellowships, services, etc.) have the option of concluding a contract with the payment service provider Payrexx AG, 3600 Thun ("Payrexx") in order to process online payments. This makes it possible to pay online for events, products, donations, etc. using the usual means of payment (Visa, Mastercard, TWINT, PostFinance, PayPal, Klarna, etc.).

Payrexx, as a financial intermediary SRO (Imprint payrexx.com), assumes the account verification of the organizations within the framework of the due diligence obligations applicable to financial intermediaries in accordance with money laundering legislation and guarantees the proper processing of payment transactions for the benefit of the organizations connected to the payment platform in accordance with its own contractual and business conditions. These terms and conditions are available here and also form an integral part of the contract with Payrexx: Terms of use and guidelines (payrexx.com).

Payrexx is solely responsible for payment transactions via the Payrexx payment platform. Neither Rotary Communication Services (RCS) nor the Polaris platform are involved in payment transactions.

As a regulated company, Payrexx must comply with the requirements of financial supervisory authorities, card companies and payment processors. Accordingly, business models with prohibited or only limited permissible product offerings are excluded from payment transactions via the Payrexx payment platform. The organizations undertake to strictly comply with these requirements in accordance with the contract with Payrexx.

In order for an organization to conclude a contract with Payrexx, it must provide these details and information.

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Data security

The data traffic between the Polaris websites and the Payrexx payment platform takes place in a secure, encrypted manner.

Polaris does not store any data about the means of payment used or about their affiliation to persons.

Important note

Payrexx payment with predefined payment providers is not available in all countries (see "Country availability"). If your country is not listed, an external payment provider (e.g. Paypal) can be configured in Payrexx. In this way, the organization can use the external payment provider and integrate it into Polaris via Payrexx.

This currently applies in particular to: Belgium, Bosnia and Herzegovina, Iceland, Spain and Sweden.

Prices and conditions

Rotary Communication Services (RCS) charges the following usage fees for the online payment options in Polaris and Payrexx:

For clubs, fellowships or other organizations at the club level:Use of the platform is free of charge - only the transaction fees listed below apply.
For national organizations, districts and organizations at the district level:The annual usage fee is CHF 180,00 excl. VAT, plus the transaction fees listed below.The subscription begins with the creation of the account and is billed "pro rata temporis" by June 30. The contract period is valid, for the first year, until 30.06 and is automatically renewed for a further year, unless the contract is terminated in writing at least three months before expiry (the date of confirmation of receipt of the termination applies).

The transaction fees, according to the table below, apply to online payments via Payrexx. For online payments via external payment providers, the transaction fees of these providers apply.

Note: If no turnover is generated via the online payment option for a period of 9 months, the organization's account will be deactivated in the Payrexx payment platform.

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Assistance package for registration with Payrexx (optional)

The setup and configuration of the Payrexx payment platform can either be carried out by representatives of the respective organization (club, district, foundation, community, etc.) themselves or, if desired, by the Polaris team for a one-time setup and support fee.

The following services are included in the assistance package:

Setting up the Payrexx account.
Individual configuration: users, domain, look and feel settings (logo, colors), credit card billing, payout settings, notification settings, ...
Support with the club's account verification in coordination with Payrexx.
Selection of possible payment providers.
Connecting the Payrexx account to Polaris via an API key.
Creation of a donation page for club projects and integration into Polaris (can be used immediately).
Personal support with questions regarding the setup of online payments (Payrexx).

Please note that support for setting up other (external) payment provider accounts (e.g. PayPal) is not included.

You can order the support package when you register (CHF 300,00 incl. VAT) or afterwards here (CHF 350,00 incl. VAT).

Payrexx transaction fees

Please note that the fees listed here only apply to Payrexx providers. If you use another (external) payment provider (such as Paypal) and integrate it via Payrexx, the transaction fees of this provider plus Payrexx surcharge (0-1%) will apply.

Payrexx Pay

Payrexx Pay Plus