Operations
SEMDA is running on IT infrastructure
located in Switzerland and operated by Swiss companies. It shares the basic IT infrastructure (VDC –
Virtual Data Center) with Polaris, but runs on separate virtual machines.
There are two environments of SEMDA.
The SEMDA test system is connected to User Acceptance Test (UAT) environment at RI. Only a limited amount of data is available here. In this environment the Local CMS can perform integration tests. This system is available only on request for a limited period of time. This is because testing activities must be coordinated with RI.
New versions of SEMDA will be
available here first.
The access to the test system will be granted only to customers with valid contracts. The access is protected the same ways as to the productive system. The same security measures
will apply.
The productive system is connected to
the productive systems of RI and can be used only for productive purposes. No tests are allowed here.
The access to the
productive system
will be granted only to customers with valid contracts. The service conditions will be defined in the respective contract & SLA.
RCS endeavors to
ensure the highest reasonable availability, but availability 7x24 cannot be guaranteed.
